Privacy Policy

Overview

Kala Software ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy describes how we collect, use, share, and protect your information when you use our fintech applications and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

We collect several types of information to provide and improve our Services:

Personal Information

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  Account Information: Name, email address, phone number, date of birth, and password
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  Identity Verification: Social Security number, government-issued ID, and other documents required for compliance
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  Contact Information: Mailing address and communication preferences

Financial Information

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  Bank Account Data: Account numbers, routing numbers, transaction history, and account balances
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  Credit Card Information: Card numbers, expiration dates, and billing information
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  Payment Information: Transaction details, payment methods, and billing history

Usage and Device Information

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  Device Data: IP address, device type, operating system, browser type, and mobile device identifiers
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  Usage Data: Pages viewed, features used, time spent, search queries, and interaction patterns
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  Location Data: Approximate location based on IP address (precise location only with your consent)

How We Use Your Information

We use your information to provide, maintain, and improve our Services:

• •Provide Services: Process transactions, manage accounts, and deliver core functionality
• •Security & Fraud Prevention: Verify identity, detect and prevent fraud, and protect against unauthorized access
• •Communications: Send service updates, transaction notifications, security alerts, and customer support
• •Personalization: Customize your experience and provide relevant recommendations
• •Analytics & Improvement: Analyze usage patterns to improve features and develop new services
• •Legal Compliance: Comply with applicable laws, regulations, and legal processes

How We Share Your Information

We may share your information in the following circumstances:

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  Financial Institutions: With banks and financial service providers to facilitate transactions and account linking
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  Service Providers: With third-party vendors who perform services on our behalf (payment processing, data analysis, customer support)
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  Legal Requirements: When required by law, legal process, or to protect rights, property, and safety
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  Business Transfers: In connection with a merger, acquisition, or sale of assets
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  With Your Consent: When you authorize us to share information with third parties

We do not sell your personal information to third parties for their marketing purposes.

Data Security

We implement industry-standard security measures to protect your information:

• •Encryption: 256-bit SSL/TLS encryption for data in transit and AES-256 encryption for data at rest
• •Access Controls: Multi-factor authentication and role-based access restrictions
• •Security Monitoring: 24/7 monitoring for suspicious activity and potential security threats
• •Regular Audits: Third-party security assessments and compliance certifications

While we strive to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your data.

Your Rights and Choices

You have the following rights regarding your personal information:

• •Access: Request a copy of the personal information we hold about you
• •Correction: Request correction of inaccurate or incomplete information
• •Deletion: Request deletion of your personal information (subject to legal obligations)
• •Opt-Out: Unsubscribe from marketing communications at any time
• •Data Portability: Request your data in a machine-readable format
• •Withdraw Consent: Withdraw previously given consent for data processing

To exercise these rights, please contact us at privacy@kalasoftware.com

Data Retention

We retain your information for as long as necessary to provide our Services and comply with legal obligations. Generally, we retain:

• •Account information for the duration of your account plus 7 years after closure
• •Transaction records for 7 years to comply with financial regulations
• •Marketing data until you unsubscribe or request deletion

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• •Right to know what personal information is collected, used, shared, or sold
• •Right to delete personal information (subject to exceptions)
• •Right to opt-out of the sale of personal information
• •Right to non-discrimination for exercising your privacy rights

Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through our Services. The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of our Services after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: